Last updated: 4 November 2026
ANS Taxation & Accounting (“we”, “us”, “our”) respects your privacy. This policy explains how we handle personal information, with reference to the Australian Privacy Principles (APPs) in the Privacy Act 1988 (Cth).
1. What information we collect
Through this website we collect only the information you choose to give us in our enquiry form:
- your name;
- your email address;
- your phone number (optional); and
- the content of your message and the topic of your enquiry.
Our website enquiry form is not designed to collect tax file numbers, bank account details, identity documents or other sensitive financial information. Please do not submit these through the form. If we need such information to provide our services, we will arrange a secure method of collection.
Like most websites, our hosting provider may automatically record technical information such as your IP address, browser type and pages visited, for security and performance purposes. Your IP address is also used temporarily to protect our enquiry form from spam and abuse.
2. How we use your information
We use the information you provide to:
- respond to your enquiry and arrange a consultation;
- provide services you engage us for; and
- meet our legal and professional obligations.
We do not sell your personal information, and we do not use it for unrelated marketing without your consent.
3. Disclosure
We may disclose personal information to service providers who help us operate (for example, website hosting and email providers), to government agencies such as the Australian Taxation Office where you have engaged us to act on your behalf, or where required or authorised by law.
Some of our service providers (for example, our website hosting and email providers) may store or process data outside Australia. Where this happens, we take reasonable steps to ensure your information is protected.
4. Storage and security
We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure. Our website uses an encrypted (HTTPS) connection. We keep personal information only for as long as it is needed for the purposes described above or as required by law.
5. Cookies and analytics
This website does not use advertising or tracking cookies. If we introduce analytics in the future, we will update this policy accordingly.
6. Access and correction
You may request access to, or correction of, the personal information we hold about you by contacting us using the details below. We will respond within a reasonable period.
7. Complaints
If you have a concern about how we have handled your personal information, please contact us first so we can try to resolve it. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
8. Contact us
ANS Taxation & Accounting
Email: sonam@anstaxation.com.au
Phone: 03 4438 2200
You can also reach us via our contact page.
9. Changes to this policy
We may update this policy from time to time. The current version will always be available on this page.